Support
Call us during business hours, or send us a message, and we'll get back to you.
If you need help, you can contact us directly from the app. You can call during business hours or send a message.
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G Group Online
Company Information
Inquiries
Reviews
Global Messages
Chatbot
Step 1
Open Support
Tap " Services " in the menu at the bottom, and then tap " Support."
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Step 2
Give us a call
At the top, you'll see "Call Support." If we have phone hours, the button will display them, and you can see if the line is open right now, for example, "Open now · until 3:30 p.m."
Tap “Call” to place a call. Outside of business hours, the button is grayed out, and you can see when we’ll be open again.
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Step 3
Enter your email address
We'll reply to your message via email. That's why your account must have an email address before you can contact us.
If it's missing, the form will be grayed out. Click " Go to Account," enter your email address under "Account Information," and click " Save."
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Step 4
Write a message
Under " Send a Message," write a short Title and a Description of what you need help with. Then click " Send."
We can see for ourselves which website the message is about. We’ll reply to your email as soon as possible.